You’ve got questions
We’ve got answers!
Tons! Check out our getting started guide for our walk-through on how to start a new WordPress website.
WordPress.com and WordPress.org are super easy to get confused. Click here for a full breakdown on what the difference is.
All of our products are for self-hosted WordPress.org websites only.
Our themes are not compatible with Squarespace, Wix, Weebly, or Showit. We can convert our themes to Shopify on a client-by-client basis. To request theme conversion to Shopify, please contact us.
Yes! You only have to purchase your theme once and can use it on as many personal-use websites as you’d like.
The only instance where you would need to repurchase is if you are installing the theme on a site for use by someone else (e.g. a friend, family member, or client).
We accept all major credit cards.
We do not offer refunds on our products, as they are all digital and cannot be “returned”. We are able to offer refunds on any services purchased as long as work has not begun.
We’re constantly adding new articles to our support library to help you feel empowered with your new site! You can also submit a support ticket if you’ve looked through the support library and are stuck.
Customizations to themes/plugins and debugging theme issues due to plugins not included with your theme are not covered by support.
We’ve put together this quiz to help you out! But, when all’s said and done, the choice is totally up to you. Some tips:
- Just because a theme was made with a certain niche in mind doesn’t mean you can’t use it! Color + font changes go a long way towards changing the overall vibe of the theme.
- Generally, picking the one with the home page you like best will be your best bet.
- You can always reach out to create a custom mix-and-match of two or more themes!
Absolutely! You’ll have full control over all colors and access to the full Google Fonts repository (4000+ fonts).
If you have a custom font you’d like to use, you can purchase our add-on service, or, if you’re a DIYer, you can add it in yourself by following along with our tutorial.
Yes! All our themes are mobile responsive. Best of all, because they’re built using the Kadence framework, you’ll have full control over how things look on tablet and mobile, including the super powerful feature of hiding elements based on device.
The Kadence framework is free to use — your install instructions will walk you through how to get it from the WordPress repository.
Once your purchase is complete, you’ll receive a link to download your theme files. Just unzip your download and follow along with the instructions and resources included to get started!
Nothing! All your existing content is 100% safe when you switch to a new theme and will remain intact.
Yes! All our plugins are designed to work with any WordPress theme, not just those by us.
We’re happy to provide support for the plugin, but are limited in the support we can provide in the case of incompatibility due to other plugins or themes.
Yes! Your license is a one-time purchase, valid for single personal site use. You must purchase additional licenses for use on multiple sites.
Once your purchase is complete, you’ll receive a link to download your plugin files. Just unzip your download and follow along with the instructions and resources included to get started!